GET IN TOUCH
Email us. We’ll figure it out.
Most replies come within one business day. Often much faster. If you’d rather just send a direct email, the addresses are below the form.
Prefer to email directly?
Here’s where to send your message based on what it’s about.
- General questions, orders, returns
- support@snakeoilworks.com
- Subscription, billing, account issues
- accounts@snakeoilworks.com
- Wholesale (you want to stock Snake Oil)
- wholesale@snakeoilworks.com
- B2B / venue / corporate orders
- b2b@snakeoilworks.com
- Press / media inquiries
- press@snakeoilworks.com
Mailing address
SO Legit, LLC
31 N 6th Ave, Ste 105-520
Tucson, AZ 85701
How quickly we’ll reply
Most replies come within one business day. Often much faster — sometimes within a few hours during weekdays. Weekend messages get answered Monday morning. If something’s urgent (your order didn’t arrive, your subscription got charged wrong, your shipment is held up), say so in the message and we’ll prioritize it.
Questions we get a lot
“How do I cancel my subscription?”
See subscription FAQ →“Where’s my order?”
See shipping FAQ →“What’s in Snake Oil?”
See ingredients →